Selfi Ardi Irawan

Summary

Detail-oriented Virtual Assistant with a background in customer communication, e-commerce, CRM, and lead generation. Former Brand Officer at an online learning center, now expanding skills in Python programming and full-stack development to leverage technology for efficient and scalable business solutions.

Work Experience

• Virtual Assistant

  Luwi Yanda Enterprise | Jan 2017 - Present

  • Managed customer and supplier inquiries and communication via Whatsapp and email.
  • Designed logo and product postings using editing tools; Canva & Picsart
  • Conducted research on suppliers and market trends.

• Brand Officer

  Kunkwan International Mandarin Training Center | Oct 2024 - Dec 2024

  • Identified and engaged potential students for free trial Mandarin classes, increasing enrollment rates.
  • Managed client data entry in the CRM system to reserve class slots and track customer interactions.
  • Created personal branding content and built professional networks to attract potential students.

Education

• Professional Diploma in Engineering Business Administration

  UTMSpace by University Teknologi Malaysia (Feb 2024 - Feb 2025)

  • C/GPA: 3.92

• Python for Web Development

  NOVA IT Academy (May 2025 - Present)

  • Python, Django, Bootstrap

Skills

Soft skills

• Communication
• Customer Service
• Problem Solving
• Time Management
• Teamwork

Hard / Tech skills

• Python & Django
• HTML/CSS
• Canva
• Figma
• Data Entry
• Github
• Market Research
• Social Media
• CRM Management

Certification

• Web Application Fundamental

  Sbit Training Academy (Aug 2025)

  • Certificate of Completion

• Intermediate Python

  DataCamp (Aug 2025)

  • Certificate of Completion

• Python for Data Science and AI

  Coursera (Feb 2025)

  • Credential URL

Other